What to Expect

The art of medicine requires a complete understanding of all the factors that may contribute to your health and well-being, so open dialogue with your doctor is encouraged. At your first office visit, you will work with your doctor to outline your past and present health concerns and goals. Your doctor will document a thorough medical history for you and relevant physical exams will be performed. Recommended diagnostic laboratory tests may be ordered to provide a complete understanding of your health. If you have had recent lab work, please bring a copy of the reports with you. At your first visit, we spend a full hour with you – longer if acupuncture or IV therapy is performed.

New Patient Forms

Once you have schedule your first office visit, you will receive instructions on how to log into our Electronic Medical Records (EMR) Patient Portal. Our EMR portal will enable you to conveniently fill out our New Patient Intake and other forms prior to your appointment.  You do not need to print anything, simply submit your questionnaire online.

We require all New Patient questionnaires to be completed prior to your appointment. We’ve found that this greatly enhances your initial consultation, since your doctor will spend time reviewing your health history before meeting with you.

Return Visits

Your doctor will determine when you should schedule any return visits based upon diagnosis, treatment plans, health goals, and appropriate monitoring. Return visits typically last 30 minutes. Please note any observations, symptoms that have improved or worsened, and questions you would like to address since your previous visit.  We find it is very helpful when patients keep a symptom journal between visits to improve outcomes.

Payment and Insurance

When you schedule your first office visit, we will request a credit card number to hold your appointment. Payment in full is due at the time of service. Our office accepts cash, checks, Visa, MasterCard, and American Express. We also accept payment from your Health Savings Account (HSA) or Flexible Spending Account (FSA).

The doctors at Marin Natural Medicine Clinic are considered “out-of-network” providers. Because we are not contracted with any insurance company, your doctor is allowed make medical decisions based on the best possible care for you, rather than what is required by your insurance.  

As a courtesy, we can submit a claim to your insurance for reimbursement directly to you.  We cannot provide additional follow-up with your insurance company if they request it. It is your responsibility to know your policy coverage limitations, and to pursue any necessary further actions. Many of our patients with PPO insurance plans receive 60-100% reimbursement.

Thank you for considering Marin Natural Medicine Clinic for your healthcare needs. If you have any questions, please don’t hesitate to contact us. We look forward to meeting you and to providing you with the highest quality care!